CNC Service Engineer (Machine tool Fitter)
Preparation, modification, maintenance, repair and installation of CNC rotary tables and related products at customer sites and in the workshop .
Main Duties Duties/Responsibilities
- To carry out service engineer activities including installation and/or service of products, both on site for customers and in the workshop depending on demand and service workload.
- To maintain a high standard of customer service and communications, both face to face and by telephone.
- To carry out table inspections to determine work required. To prepare new tables in our workshop prior to dispatch to customer locations for installation including more complex conversion work.
- To undertake table refurbishments and rebuilds for customers and in house for part-exchange or second hand stock. To carry out adjustments to products using surface grinding wheels.
- To fit and test cables which have been designed and manufactured.
- To provide mechanical and electrical maintenance and repair on a range of other company products including tooling and tool presetters.
- To identify parts needed for the completion of work using bespoke software and company procedures.
- To provide high level technical guidance on company products including installation and repair requirements.
- To carry out administration related to customer site visits including reports on work carried out and records of time and consumables used for invoicing purposes.
- To provide one to one coaching on specific technical processes for less experienced service engineers and apprentices when requested by the Service Manager.
- To undertake any other reasonable duties as requested by your line manager.