Back to Job Search

Customer Service Advisor

  • Location: Barnsley
  • Salary: Up to £9 per hour per hour
  • Job Type:Temporary

Posted almost 3 years ago

  • Sector: Steel Services
  • Contact: Craig Bramhall
  • Contact Email: craig.bramhall@metalis.co.uk
  • Start Date: ASAP
  • Expiry Date: 25 May 2021
  • Job Ref: BBBH168_1620304239

Due to expansion, our client in Barnsley are looking for several Customer Service Advisors to join their team immediately. This will be an ongoing temporary contract lasting at least six months with a view to a permanent contract at the end.

The role:

Handling inbound calls and email enquiries

Updating CRM system

Learn product details and provide information to the customers

Provide solutions to customers problems

Resolve customer complaints if they arise

You:

Excellent customer service skills

Patience and listening skills

Able to work in a fast paced environment

Contact centre experience would be preferred

Computer literate

This will be working 36 hours per week covering the seven days on a rotation basis. Hours will be between 8am and 8pm Monday to Friday and 10am - 4pm on a weekend.

Pay is £9ph with overtime paid at £13.50