Back to Job Search

Sales/Account Manager

  • Location: Batley
  • Salary: £25000 - £35000 per annum + Bonus and Commission opportunites per year
  • Job Type:Permanent

Posted 9 days ago

Sales/ Account Manager

Our client is a busy and well established profile servicing company, whom also offer various processing services. Due to investment and future growth they now require a Sales/ Account Manager to join their busy office team.

You will be working the following office hours:

MON-THURSDAY: 08.30am - 5.00pm
FRIDAY: 08.30am - 4.00pm

ROLE OUTLINED:

You will be a vital part of managing client relationships and must be able to demonstrate strong communication skills with clients. The duties involved in this role are very varied but will predominantly revolve around sales, account management and customer service.

As this is an office based role, we are looking for someone who is able to work well in a team and have the interpersonal skills to liaise with clients, shop-floor staff and decision makers and managers at all levels.

DAILY DUTIES:

  • Maintain and help grow the company's customer/ client relationships
  • Answer incoming sales calls and monitor and respond to customer emails and queries
  • Maintain a high level of service throughout all customer contact
  • Build quotes, progress orders and update clients on delivery timescales
  • Chase and follow up on quotes to convert queries into sales
  • Problem-solve customer queries when they arise
  • Manage job orders and help process scheduling whilst providing accurate lead times
  • Converting customer DXF/ DWG files to CAD
  • Liaise with team members to ensure smooth production processes


THE RIGHT CANDIDATE:

  • We are looking for a candidate who possess a pleasant telephone manner
  • Someone who is confident and is able to converse politely with both customers and colleagues
  • The desire to deal promptly with customer enquiries and issues (phone and email)
  • Strong Math's & English skills would be beneficial for this position
  • Computer literate and have experience with the Microsoft Office Suite (Excel, Word & Outlook etc)
  • Previous knowledge and understanding of cutting methods and profile/ finishing services would be desirable
  • Ability to interpret & understand engineering drawings (CAD knowledge would be desirable)



USEFUL INFORMATION:

  • Days regular hours with no weekends
  • Salary between £25-£30k (and above this for those with experience)
  • £1,500 yearly bonus
  • The company are in the process of building their own on-site gym
  • 28 holidays inclusive of bank holidays
  • Christmas shutdown
  • This is a company that can offer progression and development for ambitious people