Office Administrator
Location - Cradley Heath
Salary - £10.92 per hour, rising after going permament
Metalis are currently supporting a manufacturing client based in Cradley Heath who are looking for an office administrator to join their well established team.
Responsibilities:
- Serve as the primary contact for all incoming telephone calls.
- Interact with customers to address their inquiries effectively.
- Channel and redirect queries to appropriate departments.
- Manage the reception.
- Generate and issue sales and service invoices.
- Process credit card payments securely.
- Monitor online sales orders through the web shop.
- Oversee order and delivery status, coordinating with the dispatch team.
- Take charge of handling returns from customers and coordinating with suppliers.
- Sort and distribute new sales orders and address queries as needed.
- Provide administrative support to the Sales & Service departments as required.
Person Specification:
- Proficient in Sage 50 (preferrable, not essential).
- Demonstrates an excellent telephone manner and the ability to maintain a professional attitude.
- Works effectively as part of a team.
- Capable of multitasking and prioritizing tasks in a high-workload environment.
- Takes initiative and completes tasks efficiently, ensuring optimal outcomes.
Pay rate & Hours:
- Paying £10.92 per hour, rising after going permament
- Hours: 39 hours p/w, 8-4.30 Mon - Thur, 7-2.30 Fri (half hour unpaid lunch)
If you feel you have the suitable skills for the role above, please reach out today!
