Back to Job Search


  • Location: West Midlands
  • Salary: Up to £10.92 per hour per hour
  • Job Type:Temp - Perm

Posted about 1 month ago

  • Sector: General Engineering & Manufacturing
  • Contact: Aimee Smith
  • Contact Email:
  • Duration: Temp to Perm
  • Start Date: ASAP
  • Expiry Date: 18 April 2024
  • Job Ref: J1679_1710863490

Office Administrator

Location - Cradley Heath

Salary - £10.92 per hour, rising after going permament

Metalis are currently supporting a manufacturing client based in Cradley Heath who are looking for an office administrator to join their well established team.


  • Serve as the primary contact for all incoming telephone calls.
  • Interact with customers to address their inquiries effectively.
  • Channel and redirect queries to appropriate departments.
  • Manage the reception.
  • Generate and issue sales and service invoices.
  • Process credit card payments securely.
  • Monitor online sales orders through the web shop.
  • Oversee order and delivery status, coordinating with the dispatch team.
  • Take charge of handling returns from customers and coordinating with suppliers.
  • Sort and distribute new sales orders and address queries as needed.
  • Provide administrative support to the Sales & Service departments as required.

Person Specification:

  • Proficient in Sage 50 (preferrable, not essential).
  • Demonstrates an excellent telephone manner and the ability to maintain a professional attitude.
  • Works effectively as part of a team.
  • Capable of multitasking and prioritizing tasks in a high-workload environment.
  • Takes initiative and completes tasks efficiently, ensuring optimal outcomes.

Pay rate & Hours:

  • Paying £10.92 per hour, rising after going permament
  • Hours: 39 hours p/w, 8-4.30 Mon - Thur, 7-2.30 Fri (half hour unpaid lunch)

If you feel you have the suitable skills for the role above, please reach out today!