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Customer Account Manager

  • Location: Nottingham
  • Salary: £22000 - £25000 per annum per year
  • Job Type:Permanent

Posted about 1 month ago

  • Sector: General Engineering & Manufacturing
  • Contact: Edward Russell
  • Contact Email: edward.russell@metalis.co.uk
  • Start Date: ASAP
  • Expiry Date: 25 February 2024
  • Job Ref: J1666_1706269510

Job Title: Customer Service Manager

Location: Long Eaton

Shifts: Days regular & Early Finish Friday

Salary: £22,000 - £25,000 D.O.E

Metalis are working with a company based in Long Eaton looking to recruit a Technical Customer Service Manager. This is a key role for the business to help manage the daily work load and ensure smooth flow between production and back office staff.

Job Role:

  • Key Point of Contact for customers.
  • Creation of Job Cards from technical drawings.
  • Qualifying leads and responding accordingly.
  • Processing quotes & managing contract renewals.
  • Updating the MRP System.
  • Managing customer order book and chasing late deliveries.

Job Requirements:

  • Key communicator - both email & telephone.
  • Competent on Microsoft Office Packages.
  • Previous role in an engineering environment.

Job Details:

Monday - Friday 08:00 - 16:30 // 15:30 Friday.

If you think this role is for you please get in contact with Edd on 07706 290721.

We are looking to speak with Technical Admins, Customer Administrators, Admin Support, Account Managers,