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Customer Service Advisor

  • Location: Barnsley
  • Salary: £9 - £13.50 per hour per hour
  • Job Type:Temporary

Posted 17 days ago

  • Sector: General Engineering & Manufacturing
  • Contact: Craig Bramhall
  • Contact Email: craig.bramhall@metalis.co.uk
  • Duration: Ongoing
  • Start Date: ASAP
  • Expiry Date: 01 July 2021
  • Job Ref: BBBH230_1622551493


Due to expansion, our client in Barnsley are looking for several Customer Service Advisors to join their team immediately. This will be an ongoing temporary contract lasting at least six months with a view to a permanent contract at the end.

The role:

Handling inbound calls and email enquiries

Updating CRM system

Learn product details and provide information to the customers

Provide solutions to customers problems

Resolve customer complaints if they arise



You:

Excellent customer service skills

Patience and listening skills

Able to work in a fast paced environment

Contact centre experience would be preferred

Computer literate


This will be working 36 hours per week covering the seven days on a rotation basis. Phones will be open between 8am and 8pm with shifts split between 8am to 2pm and 2pm to 8pm, Monday to Friday, 10am to 4pm on weekends


Pay is £9ph with overtime paid at £13.50