Job Role: Customer Service Coordinator

Location: Kirkby-in-Ashfield

Shift: 7.30am - 4.30pm Monday to Thursday and 7am - 12.30pm on a Friday

Tenure: Permanent

Salary: Up to £28k

Metalis is working in partnership with a prestigious manufacturing organisation that design, manufacture, fabricate, assemble and machine components in the automotive, aerospace, defence and oil & gas industries.

We are actively recruiting for an Customer Service Coordinator to ensure all customer requirements and expectations are met and exceeded.

Duties of the Customer Service Coordinator:

• To liaise between Account Managers, production and customers confirming delivery and quality satisfaction
• Communication via; predominately phone and e-mail, satisfaction and offer of further services / opportunities
• Planning workload and Project Management is required with the NPI team
• Progressing Customer Orders
• Keeping the internal system updated with any order modifications

Experience of the Customer Service Coordinator:

• Must have experience within a manufacturing/ engineering environment
• Ideally degree qualified with an engineering discipline or HNC in Business Administration or equivalent
• Ability to work effectively and use own initiative.
• Knowledge and experience with export activities would be advantageous

Salary:

• £25 - 28k
• 25 days annual leave plus bank holidays
• Pension Scheme
• Development and training opportunities