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Customer Service Coordinator

  • Location: Nottinghamshire
  • Salary: £25000.00 - £28000.00 per annum per year
  • Job Type:Permanent

Posted about 1 month ago

Job Role: Customer Service Coordinator

Location: Kirkby-in-Ashfield

Shift: 7.30am - 4.30pm Monday to Thursday and 7am - 12.30pm on a Friday

Tenure: Permanent

Salary: Up to £28k

Metalis is working in partnership with a prestigious manufacturing organisation that design, manufacture, fabricate, assemble and machine components in the automotive, aerospace, defence and oil & gas industries.

We are actively recruiting for an Customer Service Coordinator to ensure all customer requirements and expectations are met and exceeded.

Duties of the Customer Service Coordinator:

  • To liaise between Account Managers, production and customers confirming delivery and quality satisfaction
  • Communication via; predominately phone and e-mail, satisfaction and offer of further services / opportunities
  • Planning workload and Project Management is required with the NPI team
  • Progressing Customer Orders
  • Keeping the internal system updated with any order modifications

Experience of the Customer Service Coordinator:

  • Must have experience within a manufacturing/ engineering environment
  • Ideally degree qualified with an engineering discipline or HNC in Business Administration or equivalent
  • Ability to work effectively and use own initiative.
  • Knowledge and experience with export activities would be advantageous


  • £25 - 28k
  • 25 days annual leave plus bank holidays
  • Pension Scheme
  • Development and training opportunities