Job Title: Support Service Administrator

Location: Rotherham

Salary: £25k

Permanent Position

Metalis are currently in partnership with a long-standing business based in Rotherham who are looking to hire a support services administrator. As a services administrator you will be responsible for managing the process of various service operations.

Duties and Responsibilities:

• Invoice Preparation for repairs, maintenance contracts, contract renewals, and breakdown.
• Your role is crucial in ensuring accurate and timely preparation of invoices and their submission to customer portals with all necessary supporting documentation.
• Upload invoices and supporting evidence to customer portals.
• Monitor portals for submission confirmations, corrections, or additional requests.
• Gather and attach necessary supporting evidence, such as service reports, photographs, or Ensure compliance with applicable tax regulations and company standards.
• Collaborate with internal teams (e.g., service, finance, and sales) to ensure invoicing accuracy and resolve discrepancies.
• Update internal systems with accurate data related to service operations, contracts, and customer information.
• Regularly review and audit system data to ensure consistency, accuracy, and compliance with company standards.

Person Specification:

• Strong organizational skills and attention to detail.
• Proficiency in invoicing software and customer portal systems.
• Excellent communication skills for liaising with customers and internal teams.
• Ability to meet deadlines in a fast-paced environment.
• Problem-solving skills to address invoicing discrepancies or issues.

• Experience in a similar invoicing or administrative role, preferably in the repairs or maintenance industries.
• Familiarity with customer portals and electronic invoicing systems.
• Strong proficiency in MS Office (especially Excel) and accounting software.

Shifts and Salary:

• Days regular Monday-Friday
• Permanent position
• £25k per annum

If this role could be of interest, please apply now and one of our consultants will be in touch to discuss.